We are aiming to offer a better experience for everyone ordering internationally. Your cost for shipping will be listed separately for transparency. The IOSS also makes the process easier for the buyer, who is only charged at the time of purchase, and therefore does not face any surprise fees when the goods are delivered. This way, we can keep each country’s taxes and duties accurate and up-to-date as they change, and you won’t be charged additional fees when your package arrives in your country.
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We apologize for any inconvenience caused.Īs of November 6, 2020, international taxes and duties are now listed during checkout so you’ll know what the full cost of your order is upfront. If you need to replace any product that is different from your order, color or product, please contact our customer service your order number Unfortunately, we cannot handle the communication.
If you want to return an item, please submit a request to contact customer service for return instructions. We apologize for any inconvenience caused to you, but we are proud to provide you with timely service, which includes placing orders as soon as possible. Once it took effect, it lost our control. After that, the order may have been processed, is being prepared for shipment, or has already been shipped. Please note that we can only cancel the order within the first 12 hours after placing the order.
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If you need any other help, please feel free to contact our customer service. We are happy to provide you with convenience to help you place your order online and respond to your email as soon as possible. Most delays are caused by some uncontrollable factors, such as economics, politics, competitors, weather holidays, natural disasters or carrier delays.Īs part of a global joint effort to slow the COVID-19 outbreak, there have been delays in shipment processing due to personnel and safety requirements. South Africa,Kuwait,Colombia,Azerbaijan,Mauritius,Cyprus,Albania,Egypt,Iceland,Botswana,Panama,Burkina Faso,Gibraltar,Andorra Maldives,Bangladesh,Turkey,Brunei,Armenia Puerto Rico,Greece,Lebanon,Ireland,Latvia,Croatia,Maltaīrazil,Canada,Morocco,Peru,Belarus,Moldova,Montenegro Switzerland,Norway,Sweden,Austria,Netherlands,Finland,Malaysia,Hungary,Bulgaria,Denmark,Portugal United States,Chile,Israel,Australia,New Zealand,Japan,France,Germany,South Korea,Italy,Spain,Indonesia,Belgium,Slovakia,Singapore,Luxembourg Free shipping on orders over $39.Please refer to the below table for specific shipping times and shipping costs for different countries: Countries and Regions The tracking number of your order will be provided to you by email after the shipment is shipped out.ĭetermine the delivery time limit according to the customer's choice. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed. The order processing will divided into three parts: Order verification, quality check and packaging.
Albania, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Brunei, Cambodia, Canada, Chile, Colombia, Egypt, France, Germany, Gibraltar, Honduras, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Malaysia, Maldives, Mexico, Moldova, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Philippines, Réunion, Russia, Serbia, Singapore, South Africa, Spain, Sri Lanka, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Uzbekistan, Vietnam, Ethiopia, Bahrain, Bolivia, Costa Rica, Ecuador, Algeria, Angola, Botswana, Burkina Faso, Djibouti, Guatemala, Iraq, Mauritius, Morocco, Paraguay, Qatar, Sudan, Tunisia, Uganda, Uruguay, Venezuela, Gabon, Ghana, Kenya, Libya, Mozambique, Namibia, Rwanda, Senegal, Seychelles, Tanzania, Zambia, Zimbabwe, Austria, Denmark, Finland, Greece, Hungary, Sweden, Portugal, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Slovenia
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